AccrediQuick®

Privacy Policy

Privacy Notice

Last updated: 18 August 2026

1. About this Privacy Notice

AccrediQuick® is committed to protecting your privacy and handling personal information responsibly.

This Privacy Notice explains how AccrediQuick® collects, uses, stores and protects personal information when you visit our website, contact us, download resources, purchase our products or otherwise interact with us.

We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

This Privacy Notice should be read alongside our Terms and Conditions and any other privacy information provided at the point personal information is collected.

2. Who we are

Data Controller:

The Product Cell Limited®

Company number: 16282544

Registered office: Union House 111 New Union Street, Coventry, Merseyside, United Kingdom, CV1 2NT

Website: https://www.accrediquick.com

Email: privacy at accrediquick.com

The Product Cell Limited® is the data controller responsible for deciding how and why your personal information is processed.

ICO registration

Where required by law, The Product Cell Limited will register with the Information Commissioner's Office (ICO) and pay the applicable data protection fee.

ICO registration number: C2010957

If The Product Cell Limited is exempt from the data protection fee at any particular time, this will be determined using the ICO's applicable self-assessment process.

The ICO is the UK's independent regulator for data protection and information rights.

3. Personal information we collect

The information we collect depends on how you interact with AccrediQuick®.

Website visitors

When you visit our website, technical information may be processed, which can include:

  • IP address;
  • browser and device information;
  • operating system;
  • pages visited;
  • date and time of access;
  • referring website; and
  • information relating to website security and performance.

Some of this information may constitute personal data under applicable data protection law.

Enquiries

If you contact us, we may collect:

  • your name;
  • email address;
  • company or organisation;
  • telephone number, if provided; and
  • the contents of your enquiry.

Product purchases

If you purchase an AccrediQuick® product, we may receive or process information such as:

  • name;
  • email address;
  • billing information;
  • organisation name;
  • transaction details;
  • product purchased;
  • licence information; and
  • information required to provide customer support.

Payment card information is normally processed by our payment service provider rather than being stored directly by AccrediQuick®.

Free sample or resource downloads

For the free sample toolkit download or other resource requiring registration, we may collect information such as your name and email address.

Where marketing consent is required, we will obtain that consent separately.

Marketing

If you choose to subscribe to marketing communications, we may use your name and email address to send information about AccrediQuick® products, services, resources and relevant updates.

You can unsubscribe from marketing communications at any time.

4. Why we use your personal information

We may process personal information for the following purposes:

  • operating and maintaining our website;
  • responding to enquiries;
  • providing products and digital downloads;
  • processing and administering purchases;
  • providing customer support;
  • maintaining records of purchases and licences;
  • preventing fraud and misuse;
  • protecting the security of our website and systems;
  • improving our products and services;
  • understanding website usage where appropriate consent or another lawful basis applies;
  • sending marketing communications where legally permitted; and
  • complying with legal and regulatory obligations.

We will only use personal information for purposes that are compatible with the purpose for which it was collected or where otherwise permitted by law.

5. Lawful bases for processing

Depending on the circumstances, we rely on one or more of the following lawful bases under the UK GDPR:

Contract

We may process personal information where it is necessary to enter into or perform a contract with you, such as processing a purchase and providing a digital product.

Legal obligation

We may process personal information where necessary to comply with a legal or regulatory obligation, such as accounting, tax and legal requirements.

Legitimate interests

We may process personal information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

Examples may include maintaining website security, preventing fraud, administering business records and responding to business enquiries.

Consent

Where required, we will rely on your consent, for example for certain forms of marketing or non-essential cookies.

You may withdraw consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Marketing communications

We may send marketing communications where we have a lawful basis to do so.

Where consent is required, we will ask for your consent before sending marketing communications.

Every marketing email will provide an appropriate method for unsubscribing.

You can also contact us directly to request that marketing communications stop.

7. Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the operation, security and functionality of the website.

Where required by law, we will request your consent before placing non-essential cookies, such as certain analytics or advertising cookies.

We will provide additional information about cookies through our cookie notice or cookie settings where appropriate.

8. Shopify and payment processing

Online purchases may be processed through Shopify and its associated payment and technology providers.

Information required to process an order may therefore be shared with relevant service providers.

These providers may process information on our behalf as data processors or may process certain information independently where they have their own legal responsibilities.

We will take reasonable steps to ensure that appropriate contractual and security arrangements are in place with relevant suppliers.

9. Other service providers

We may use trusted third-party service providers to operate AccrediQuick®.

Depending on the services we use, these may include providers for:

  • website hosting;
  • domain and email services;
  • ecommerce and payment processing;
  • digital product delivery;
  • email marketing;
  • website analytics;
  • customer support;
  • accounting and taxation; and
  • cybersecurity and fraud prevention.

We only provide suppliers with the information reasonably necessary for them to provide their services.

10. International transfers

Some service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

These safeguards may include an adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses, or another lawful transfer mechanism.

11. How long we keep personal information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, tax or regulatory requirements.

Retention periods will depend on the type of information and the reason it is being processed.

For example:

  • customer transaction records may need to be retained for accounting and tax purposes;
  • customer support correspondence may be retained for a reasonable period;
  • marketing information will generally be retained until you unsubscribe or it is no longer required; and
  • technical and security information may be retained for a reasonable period appropriate to its purpose.

We will periodically review the information we hold and securely delete or anonymise information that is no longer required.

12. Your rights

Subject to certain legal conditions and exemptions, you may have rights under UK data protection law including the right to:

  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information;
  • request restriction of processing;
  • object to certain processing;
  • request data portability; and
  • withdraw consent where processing is based on consent.

You also have the right to object to direct marketing.

You will not normally have to pay a fee to exercise your rights.

We may need to request additional information to verify your identity before responding to a request.

13. How to exercise your rights

To exercise any of your rights, please contact:

Email: privacy at accrediquick.com

Postal address:

The Product Cell Ltd

Union House 111 New Union Street, Coventry, Merseyside, United Kingdom, CV1 2NT

We will normally respond to a valid request within one month, although this period may be extended where permitted by law for complex or numerous requests.

14. Security

We take appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

15. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the issue.

You also have the right to complain to the Information Commissioner's Office.

Information Commissioner's Office

Website: https://ico.org.uk/

The ICO provides information about data protection rights and how to make a complaint.

16. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business, technology, services or legal obligations.

The latest version will always be published on this website.

Last reviewed: 18 August 2026

Version: 1.0